Publication of IT Service Management: Global Best Practices
By Jenny McLeod, G2G3
Last month, itSMF International announced the publication of IT Service Management: Global Best Practices. It is a unique collection of 40 papers that offer inside knowledge on the new practices and processes that could radically change IT service Management in the next few years. The compendium is written by global industry leaders worldwide and offers thought provoking guidance for IT managers everywhere. For more information or to order a copy, visit the itSMF bookstore.
Last month, itSMF International announced the publication of IT Service Management: Global Best Practices. It is a unique collection of 40 papers that offer inside knowledge on the new practices and processes that could radically change IT service Management in the next few years. The compendium is written by global industry leaders worldwide and offers thought provoking guidance for IT managers everywhere. For more information or to order a copy, visit the itSMF bookstore.
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