G2G3 - Making a difference
By Linda King, G2G3
The team have just returned from the itSMF UK Conference and Exhibition in Birmingham. It was a good event, though a little quieter than in previous years... not a great surprise really, given the current economic climate. As well as having one of the busiest (and definitely the noisiest!) exhibition stands, we ran 2 rounds of our new Polestar simulation on Wednesday morning. This was really well attended and highly energetic, despite the fact that most of the participants had been up very late at the itSMF Gala Dinner the night before!
One of the strongest themes to come out of the conference was that of 'Optimization'. Our current climate is necessitating IT organizations to look for ways to make the best of what they have - effectively delivering more with less. People and process are key to this challenge. G2G3 solutions do exactly this - energize people, create an practical understanding of process, and also help people realize how they contribute to the 'bigger picture'. I had a conversation with one of our clients at the exhibition who was telling me about the impact our simulations are having on the staff in her organization... she said “People are coming back from the simulation and actually asking to read the ITIL books to get more information. It all makes sense - they are excited and want to know what they can do next to make a difference”. It’s feedback like this that makes it all worthwhile. And it’s these organizations that will thrive and survive.
The team have just returned from the itSMF UK Conference and Exhibition in Birmingham. It was a good event, though a little quieter than in previous years... not a great surprise really, given the current economic climate. As well as having one of the busiest (and definitely the noisiest!) exhibition stands, we ran 2 rounds of our new Polestar simulation on Wednesday morning. This was really well attended and highly energetic, despite the fact that most of the participants had been up very late at the itSMF Gala Dinner the night before!
One of the strongest themes to come out of the conference was that of 'Optimization'. Our current climate is necessitating IT organizations to look for ways to make the best of what they have - effectively delivering more with less. People and process are key to this challenge. G2G3 solutions do exactly this - energize people, create an practical understanding of process, and also help people realize how they contribute to the 'bigger picture'. I had a conversation with one of our clients at the exhibition who was telling me about the impact our simulations are having on the staff in her organization... she said “People are coming back from the simulation and actually asking to read the ITIL books to get more information. It all makes sense - they are excited and want to know what they can do next to make a difference”. It’s feedback like this that makes it all worthwhile. And it’s these organizations that will thrive and survive.
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