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Here you will find real insights into the industry - articles, white papers, webcasts and other interesting information. Please bookmark this page, as valued content is added regularly.
Contextual Learning - The Next Generation of Technology Education - Linda King Download the pdf (928KB)
Experiential Learning - Business Benefit or Fun and Games? - Linda King Download the pdf (432KB)
ITIL® Simulations - Do They Really Work? -
Henry examines the reasons why ITIL® simulations are changing the face of ITIL® education. Download the pdf (5MB)
Aligning People With Your Service Vision - It's In The Game -
This article discusses how best to rapidly align people with vision using breakthrough techniques such as experiential learning and discusses the advantages of such approach over a traditional learning program. Download the pdf (188KB)
Accelerating the adoption of ITIL® V3 through simulation -
ITIL Version 3 (V3) takes the common sense approach of ITIL V2 to the next level... Download the pdf (152KB)
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