Trying to understand complex service management best practice theory - let alone deploy it - without a big picture is like trying to put together a jigsaw minus the box top. You would never consider taking a road trip without a map, but business leaders send their employees every day on a journey with no real holistic picture of the area they are navigating, let alone the direction they want them to take. The answer - Infographics.

Infographics are visual representations of (often complex) information. Infographics can be used anywhere where information needs to be communicated quickly and simply. More and more enterprise IT organizations are using Infographics to communicate strategy and complex information, as well as create deeper engagement of employees.

Infographics have a number of benefits:

	G2G3 Infographics cut through the complexities traditionally associated with Information Technology (IT) and IT Service Management (ITSM) methodologies such as the IT Infrastructure Library (ITIL®) to design solutions that create visual clarity and understanding.
	Infographics and visualization can help people see the 'bigger picture' with respect to their organizations strategy and goals. This holistic understanding will often pull people into the drama of their business, creating a sense of belonging and an understanding of individual contribution.
	Visuals will engage 99% of people. This accelerates understanding of complex information.