PoleStar ITIL® V3 Simulation

G2G3 offers the world’s first ITIL V3 simulation, which brings to life the application of IT Service Management (ITSM) best practice through ITIL V3 in the context of a realistic and exhilarating ITIL V3 simulation scenario.

The IT Infrastructure Library (ITIL) is the most widely-accepted global framework for achieving best practice Service Management. The third version of the framework, ITIL V3, launched in June 2007, offers a more strategic and service-oriented life-cycle approach to Service Management than previous ITIL iterations.

Organizations intending to implement ITIL V3 are faced with a significant ITIL education and awareness challenge. A wide-spread traditional ITIL V3 education program will be virtually impossible to implement quickly - due to budgets, availability and other common organizational constraints.

The best way to accelerate understanding of ITIL V3 is to experience it. ITIL simulations are a high-impact, energetic way to accelerate understanding and acceptance of the new features of ITIL V3 in any organization.

Download White Paper Accelerating the adoption of ITIL V3 through simulation document (pdf 152kB) and the ITSM Factsheet (pdf 970MB)